Accessibility Statement
Red Rock Veterinary Health is committed to ensuring digital accessibility for people with disabilities. We continuously improve the user experience for everyone.
Our Accessibility Commitment
At Red Rock Veterinary Health, accessibility extends beyond our Fear Free® approach to veterinary care. We believe everyone should have equal access to information about pet healthcare, regardless of their abilities or the assistive technologies they use.
We are committed to making our website accessible to the widest possible audience, conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).
Fear Free® Digital Experience
Just as we create a stress-free environment for your pets, we strive to provide a barrier-free digital experience that welcomes all visitors seeking information about veterinary care.
Accessibility Features
Visual Accessibility
- High contrast color scheme with WCAG AA compliant color ratios
- Scalable text that enlarges up to 200% without loss of functionality
- Clear visual hierarchy with proper heading structure
- Alt text descriptions for all meaningful images and icons
- Focus indicators clearly visible when navigating with keyboard
Keyboard Navigation
- Full website functionality available via keyboard navigation
- Logical tab order through all interactive elements
- Skip links to jump to main content and navigation
- No keyboard traps that prevent users from navigating
- Clear focus indicators for all interactive elements
Screen Reader Support
- Semantic HTML markup for proper screen reader interpretation
- ARIA labels and descriptions for complex interactive elements
- Properly structured headings for easy content navigation
- Form labels clearly associated with their input fields
- Descriptive link text that makes sense out of context
Mobile Accessibility
- Responsive design that works on all device sizes
- Touch targets sized appropriately for easy interaction
- Content reflows properly on mobile devices
- No horizontal scrolling required on mobile
- Mobile-specific accessibility features preserved
Assistive Technology Support
Our website is designed to work with a wide range of assistive technologies and adaptive strategies.
Screen Readers
We regularly test with NVDA, JAWS, and VoiceOver to ensure compatibility with the most commonly used screen readers.
Keyboard-Only Navigation
All functionality is available to users who cannot use a mouse and rely entirely on keyboard navigation.
Magnification Software
Our site works with screen magnification tools like ZoomText and Dragon NaturallySpeaking for vision accessibility.
Voice Recognition
Compatible with voice recognition software allowing users to navigate and interact using voice commands.
WCAG 2.1 AA Compliance Status
Perceivable
Information and UI components are presentable to users in ways they can perceive, including text alternatives and adequate color contrast.
Operable
User interface components and navigation are operable via keyboard, with no seizure-inducing content and adequate time limits.
Understandable
Information and operation of the user interface are understandable, with predictable functionality and input assistance.
Ongoing Accessibility Efforts
User Testing
Regular accessibility testing with real users who have disabilities to identify and address barriers.
Content Reviews
Ongoing review of new content to ensure it meets accessibility standards before publication.
Technical Audits
Regular automated and manual testing using accessibility evaluation tools and expert reviews.
Staff Training
Continuous education for our team on accessibility best practices and inclusive design principles.
Known Issues & Alternative Access
Areas Under Improvement
- Some PDF forms may not be fully accessible (alternative formats available)
- Third-party embedded content may have accessibility limitations
- Some interactive maps may require alternative navigation methods
Alternative Access Methods
- Phone appointments available: (719) 204-3647
- In-person assistance at our Colorado Springs location
- Alternative format documents available upon request
Accessibility Feedback & Support
We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us using any of the methods below.
Phone Support
(719) 204-3647
Mon-Fri 8AM-6PM
Accessibility Email
accessibility@redrockvet.com
Response within 48 hours
In-Person Help
3163 West Colorado Avenue
Colorado Springs, CO 80904
When Contacting Us About Accessibility:
- • Describe the specific issue you encountered
- • Tell us which page or feature was problematic
- • Let us know what assistive technology you're using
- • Suggest how we might improve the experience
Our Response Commitment:
- • Acknowledge your feedback within 48 hours
- • Provide alternative access if needed immediately
- • Work to resolve issues in our next update cycle
- • Follow up to ensure the solution meets your needs