Complete Guide to Booking Your First Appointment

Your Journey toBetter Pet CareStarts Here

Welcome to Red Rock Veterinary Health. If you have an urgent need, please don't hesitate to call us at 719-204-3647 and leave a message with Angela who will personally ensure you receive the care you need. Otherwise, follow our simple step-by-step process below to book your first appointment and access all the resources you need for your pet's care.

2
Required Forms
24-72h
Processing Time
Simple
4-Step Process

Required Forms

Before your first visit, please complete these essential forms. Both forms are required for all new clients.

Required
1
Step
New Client Form
Required for all new clients, including existing clients of Dr. Unsell
Required
2
Step
New Patient Form
Each pet requires their own individual patient form

Essential Resources

Access all the tools and information you need for your pet's care.

Medical Record Portal
Access your pet's medical records and history
Request Appointment
Submit your appointment request through our portal
Fear-Free Resources
Preparation guides for stress-free visits

Download Resources

Fear-Free Cat Checklist

Prepare your cat for a stress-free visit

Download

Fear-Free Dog Checklist

Prepare your dog for a stress-free visit

Download

Surgical Consent Form

Pre-surgical consent and information

Download

Booking Process

Follow these simple steps to book your first appointment with us.

1
Complete Required Forms

Fill out both the New Client Form and New Patient Form for each pet

2
Request Appointment

Use our online portal to submit your appointment request

3
Wait for Confirmation

Allow 24-72 hours for our team to process your request

4
Appointment Confirmed

You'll receive confirmation with appointment details

Deposit & Cancellation Policy

Please carefully review our comprehensive deposit and cancellation policies to ensure a smooth booking experience for you and your pet.

New Client Deposit Requirement

All new clients require a deposit for an appointment. This does not include any current or former clients of Dr. Unsell's or anyone that has been referred by Dr. Unsell's clients.

High Demand Policy

We currently have a high demand for appointments so this policy helps prevent us from missing out on helping an animal in need.

24-Hour Cancellation Notice

We ask that you provide at least 24 hours' notice whenever possible. If you cancel with less than 24 hours' notice or fail to show up for your appointment, your deposit will be forfeited.

Emergency Situations

We recognize that emergencies can arise. If you experience an urgent situation, please contact the clinic directly. We will do our best to assess each case individually and accommodate where possible.

Future Appointment Deposits

If a client no-shows or cancels on the same day—without extenuating circumstances—a deposit will be required for all future appointments. This deposit must be paid at the time of scheduling.

Surgical & Drop-off Deposits

Deposits are also required for all surgical procedures and must be paid at the time of scheduling. This deposit will remain a credit on your account and will be applied toward your total invoice at checkout. Certain drop-off appointments may also require a deposit.

Thank You for Your Understanding

We appreciate your understanding and cooperation with our policies. These measures help us provide the best possible care for all our patients while maintaining efficient scheduling for our busy practice.

Need Help?

Our team is here to assist you with any questions about the booking process.

Contact Red Rock Veterinary Health
For urgent questions or technical issues, please reach out to us directly.

Phone

719-204-3647

Email

Reception@RedRockVet.com

Address

3163 W. Colorado Ave
Colorado Springs, CO 80904

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM

Closed Weekends